Surprise them.
Delight them.
* Aggregate data from active GoodMarks accounts.
What operators report after switching
“We stopped losing happy jobs to ‘I'll leave a review later.’ The one-tap Google path actually gets used. The private inbox caught two blow-ups before they hit Maps.”
“Front desk used to hand out cards nobody scanned. QR on the invoice + text after close-out is the first rhythm that stuck with the crew.”
Composite feedback from local service operators — anonymized patterns, not individual paid testimonials.
Built for local service verticals — plumbers, HVAC, dentists, and more.
How it works
One tap. Two paths.
Unhappy customers share feedback privately with you
Happy customers leave reviews on Google and more
Automated gifting
Surprise your best customers
Set up automations to send gifts when customers hit spending milestones. No manual work required.
The science
Why routing works.
Negativity bias
Unhappy customers are more motivated to post than happy ones. A single one-star can outweigh many five-stars. Give them a private outlet first.
Need to be heard
Frustrated customers want acknowledgment. If you don't provide it, they'll find it publicly. Capture feedback before they vent.
Service recovery paradox
Customers whose problems are resolved become more loyal than those who never had issues. Turn critics into fans.
Setup
Live in under five minutes.
No technical skills required. Start protecting your reputation today.
Create your account
Sign up, add your business name, upload your logo, choose your colors.
Share your link
Put it on receipts, in follow-up emails, or print the QR code.
goodmarks.io/acme
Watch reviews roll in
Track everything in your dashboard. See what's working.
+62%
30d
Features
Everything you need.
Real-time analytics
Track views, ratings, branching outcomes, and conversion at a glance. Know what's working.
1,247
Views
892
Reviews
71%
Conversion
Smart links & QR codes
Every link gets a print-ready QR code. Share anywhere, receipts, emails, table tents.
goodmarks.io/acme
Scannable from any device
Your brand, not ours
Your logo, your colors, your copy. Customers never see GoodMarks.
Acme Plumbing
How was your visit?
All your platforms, one link
Google, Yelp, Facebook, TripAdvisor and 12 more.
Customer gifts
Send cookies, coffee cards, or branded merch when customers hit milestones.
From the founder
Why I built this.
I started a plumbing company a few years ago. Two things became obvious fast.
First, getting reviewsis harder than anyone tells you. Customers who had a great visit don't think to leave one. The ones who left frustrated do.
Second, and the bigger one: in a service business, one negative review can undo months of work. It costs more than the job itself. And most of those reviews come from problems I would have happily fixed if I'd known.
So I built GoodMarks. One link for every review platform you care about. Happy customers go to Google in a tap. Unhappy ones land in your inbox, where you can call, apologize, fix it, and turn what would have been a public scar into a five-star moment.
That's where we started.
Get started
Protect your reputation.
Join thousands of local businesses using GoodMarks to turn every customer into a five-star moment.
Start free trial7-day free trial · no credit card requiredA native app,
actually good.
Inbox, analytics, and review requests from your phone. We'll email you the day it ships — no countdowns, no build-in-public noise.
FAQ
