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GoodMarksGoodMarks
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Review software pricing

One plan, every location.

Review software for local business. Start with one location for $30/mo, add more for $15/mo each. Everything on one bill.

7-day free trialNo credit card30-day money-backCancel anytime

Standard

$30/mo

First location · billed monthly

Add more locations

Each additional location is $15/mo. Single login, single bill, separate review pages per location.

Start free trialSign in

7 days free · no credit card · 30-day money-back guarantee

Every location includes

  • Unlimited customer feedback
  • Unlimited review platforms
  • Full brand customization
  • Custom colors, fonts & text
  • Logo upload
  • QR code generation
  • Custom short URL
  • Analytics dashboard
  • Email notifications
  • Priority support

The math

LocationsMonthly total
1 location$30/mo
2 locations$45/mo
3 locations$60/mo
5 locations$90/mo
10 locations$165/mo
20 locations$315/mo

Stripe prorates whenever you add or remove a location mid-cycle.

How it compares

FeatureGoodMarksManualOthers
Smart review routingPartial
Private feedback before public review
Gift / delight automationAdd-on
Price$30/mo$0 + your time$200–500/mo

Who it's for

Solo operator

One truck, one location. QR code on every invoice — reviews roll in on autopilot.

Multi-location

2–20 locations under one login. Each gets its own review page and branding.

Agency or franchise

White-label, wholesale at $15/mo per client. Resell from $49/mo.

Add-on

Beta

Delight, automated thank-you gifts

Send digital eGift cards or physical thank-you gifts to customers — manually, automatically after 5-star private feedback, or on a schedule.

Monthly add-on

Entitlement to send gifts.

$15/mo

Gift cost

Passthrough — the value of the gift you send.

at cost

Platform fee

Covers delivery, fulfillment, and tracking.

20% of gift

digital

$15 eGift card

$15 + $3 fee = $18 billed

physical

$25 boxed gift

$25 + $5 fee = $30 billed

  • →Manual sends from any review
  • →Auto-trigger on 5-star private feedback
  • →Owner-defined gift presets (VIP, Apology, etc.)
  • →Saved preferences per customer, with opt-out
  • →One-time or annual scheduled gifts
  • →Failed or unclaimed gifts aren't billed

Gifts are sent as customer appreciation, never tied to a public review. Recipients can opt out from any gift email. Currently in beta; provider integrations are new and may surface unexpected errors.

See how it works

FAQ

Common questions

How does the free trial work?

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You get full access to all features for 7 days with no credit card required. At the end of your trial, subscribe to keep your review page active.

Monthly or annual, which one should I pick?

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Monthly is the safest start. Pick annual once you're confident GoodMarks is the right tool, annual locks in the 20% discount for 12 months, equivalent to two free months. You can switch to annual any time from the billing portal in your dashboard.

Can I cancel anytime?

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Yes. Cancel your subscription whenever you want. Your access continues until the end of your billing period. No cancellation fees.

Is there a money-back guarantee?

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Yes, full refund if you cancel within 30 days of your first paid charge, no questions asked. Email support@goodmarks.io to request it. The 7-day free trial happens before any charge, so the 30-day window only applies after you subscribe.

What happens to my reviews if I cancel?

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Your collected feedback data remains in your account. Your public review page becomes inactive until you resubscribe.

How does multi-location pricing work?

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Add as many locations as you need under one account. The first location is $30/mo (or $24/mo billed annually) and each additional location is $15/mo (or $12/mo billed annually). All locations share a single dashboard, single login, and single bill, but each gets its own review page, branding, and platforms.

Can I switch between locations easily?

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Yes. Pick a location from the workspace switcher in your dashboard. Each location has its own analytics, reviews, and settings, but you stay signed in across all of them.

What if I have 10+ locations or franchises?

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Contact us, we offer volume pricing for franchises and multi-location chains. Email support@goodmarks.io.

Do you have an agency or reseller plan?

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Yes, agencies get a free workspace, one free demo client, and $15/mo wholesale on every active client. Most agencies resell at $49-$99/mo per client. See /agencies for the full breakdown.

Does the base plan include customer sync and the Customers hub?

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Yes. Your subscription includes the Customers hub (beta), a unified directory with tags and notes, sorting by spend or jobs, and sync from supported integrations like Housecall Pro. Moments (beta) lifecycle templates are included too; optional Delight gifting still bills as its own add-on when you send gifts.