Triple your Google reviews without bugging your customers.
One link. One QR code. Every customer is asked, every time, automatically. Five-star moments fly to Google in a tap. And the rare unhappy ones can reach you privately, first, in time to fix it.
Three forces. Multiplied.
Most businesses get 1-2% of customers to leave a review on their own. Each lever below moves that number, together they compound.
Less friction
One tap on a phone instead of typing 'plumber near me' into Maps and finding the right listing. Most happy customers convert when the link is one finger away.
Higher frequency
A QR on every receipt, an SMS after every job, a link in every email signature. Every customer is asked every time, without the owner remembering to ask.
Right platform
Public reviews route to whichever platforms you care most about, usually Google first. So volume goes where it ranks you, not scattered across review sites that don't matter.
of consumers regularly leave reviews when asked by a business they had a positive experience with.
average revenue lift per additional star, Yelp's natural-experiment data.
of all Google searches have local intent, review count is a top-3 ranking factor.
Google + BrightLocal local SEO factors
more reviews from customers who get a direct link vs. those asked verbally.
Industry benchmark, single-tap vs. word-of-mouth ask
From customer's thumb to your Google profile.
Tap a star to see what each customer sees. Public platforms are always available; the private feedback option for unhappy customers is shown alongside, never instead of.
Step 1, Customer rates
How was your experience?
5 of 5
Private inbox
Owner email · instant
Marcus J.
nowService was slower than I expected and the part I needed wasn't in stock, wanted to give a heads-up before leaving a public review.
You see it before Google does, call back, refund, fix it.
Public review
Customer picks the platform
One tap → live on Google in seconds.
Eight places to put one link.
Each one is a recurring ask that doesn't require the owner to remember.
Receipts
Bottom of every printed or emailed receipt, the customer is already looking at it.
Email signatures
Every quote, every follow-up, every invoice carries the link automatically.
Post-purchase SMS
Send the link 30 minutes after service, not the day-of, when memory's freshest.
Business cards
QR code on the back. Service techs hand it out at the end of every visit.
Table tents / signage
QR at the table, the counter, or the checkout, for restaurants, salons, retail.
Packaging
On the box, on the insert card, on the thank-you note, for e-commerce.
Vehicle wraps
Magnetic decal on the truck or van, homeowners walk back to it after service.
Email blasts
Newsletter footer, monthly check-in, post-completion drip.
Three things, then you're live.
Sign up + paste your Google review link
Add Yelp, Facebook, BBB, TripAdvisor, Trustpilot, any public platform you want reviews on.
Brand the page + grab your QR
Logo, brand color, custom URL. The page is yours, not ours. Print the QR for receipts, signage, packaging.
Watch your review count climb
Real-time analytics dashboard. See views, ratings, branching outcomes, and conversions, by day, week, or month.
No credit card · $30/mo after trial · cancel any time
Yes, every customer can still post publicly.
Review gating (selectively soliciting positive reviews and burying negative ones) is banned by the FTC and Google. GoodMarks does not do that. Every customer sees the same public review platforms regardless of rating, the only difference is unhappy customers also see a private feedback option, alongside the public ones.
Read the full compliance breakdownThe questions owners actually ask.
Is GoodMarks review gating?
No. Review gating filters customers by sentiment and only shows the Google link to happy ones. The FTC Consumer Reviews Rule (16 CFR Part 465) prohibits suppressing or selectively withholding honest reviews. GoodMarks shows the public Google review option to every customer, every time. The private feedback path is offered in addition to the public link, not instead of it.
Can I ask every customer for a Google review after a job?
Yes. You can ask every customer, as long as you do not condition the request on a positive rating and you do not offer incentives in exchange for a favorable review. Google's policy and the FTC rule both allow neutral solicitation. GoodMarks sends one request per customer with a clear public Google link visible up front.
What happens when an unhappy customer taps the review link?
They see the same screen as everyone else: a one-question rating and a visible Google review button. If they choose to send private feedback instead, that is their choice. If they want to post a 1-star public review, the Google link is right there. You get an alert on private feedback so you can call them before things escalate.
How is this different from a generic reputation tool?
Most reputation suites bundle gating-style logic, social posting, listings, and 14 other features you do not need. GoodMarks does one thing: route the post-job moment so the customer either leaves a Google review or sends you private feedback, with the public option always shown. Cashiers, techs, and receptionists can actually run it.
Does sending a QR code or text request violate Google policy?
No, as long as the request is neutral and goes to all customers, not just the ones you expect to rate you highly. Google prohibits review solicitation that discourages negative reviews or offers compensation. A plain post-job text with a link to your Google profile is fine. GoodMarks templates are written to stay inside that line.
What does the one-question rating flow actually look like?
The customer taps your link or QR code and sees a single question, usually 'How did we do?' with a star or thumbs option. Below that, the Google review button is visible from the first screen. If they pick a low rating, they get the option to send private feedback to the owner. The Google button never disappears.
Can I use this for plumbing, HVAC, and electrical jobs?
Yes. The composite scenarios on the page (plumber after a repair, HVAC after install, electrician after a panel upgrade) all use the same flow: send the request within a few hours of job completion, customer rates, public Google link stays visible, private feedback routes to the owner. Works the same for handyman, roofing, pest, and cleaning.
What if a customer leaves private feedback and a bad Google review?
That can happen and it is allowed. You cannot block a customer from leaving a public review just because they sent private feedback first. Under 16 CFR Part 465, suppressing honest reviews carries real penalties. The advantage of GoodMarks is speed: you usually see the private complaint first and can fix the issue before the public review lands.
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