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Enterprise field service

GoodMarks + ServiceTitan

Enterprise tenants keep ServiceTitan as the system of record; GoodMarks listens for completed jobs and paid invoices, then fires the same branded review experience your SMB customers already trust, with OAuth + signed webhooks.

Architecture + scopes: /integrations/servicetitan.

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Built to comply with FTC + Google review policy

Why owners switch

Built for ST-sized ops, without enterprise reputation-suite pricing

You already run Marketing Pro, dispatch, and accounting inside Titan. GoodMarks adds the reputation layer with routing tuned for compliance, not another six-figure upsell.

ServiceTitan connector details
How it works

Train franchise GMs on the exact customer path.

Same interactive routing demo your branches will send homeowners, aligns with ST-triggered sends.

tap a star

Step 1, Customer rates

How was your experience?

5 of 5

Routing public

Private inbox

Owner email · instant

M

Marcus J.

now

Service was slower than I expected and the part I needed wasn't in stock, wanted to give a heads-up before leaving a public review.

You see it before Google does, call back, refund, fix it.

Public review

Customer picks the platform

One tap → live on Google in seconds.

Setup

Three things, then you're live.

01

Paste your Google review link

Add Yelp, Facebook, BBB, or other platforms you care about, in the order you want customers to see.

02

Add your logo and brand color

Customers see your business on the page and on printed QR materials, not GoodMarks.

03

Share one link or QR everywhere

Invoices, vans, email signatures, follow-up texts. Happy customers tap to Google; unhappy ones can reach you privately too.

Set up your page

7-day free trial · no credit card · $30/mo after

Not review gating

Every customer sees your public review options.

GoodMarks never hides low ratings from Google. One-star and five-star customers get the same list of public platforms you configure. Lower ratings also see a private feedback path to you, alongside the public choices, not instead of them.

Read how we stay inside FTC + Google policy →

What's included

Everything for $30 a month.

Multi-platform routing

Google, Yelp, Facebook, BBB, and more, you choose the set and order.

Private feedback inbox

Frustrated customers can reach you first while public options stay visible.

Your branding only

Your logo, colors, and business name on the page customers see.

QR + print layouts

Generate QR codes sized for invoices, vans, signs, and packaging.

Live analytics

See visits, ratings, and outcomes in one dashboard.

Policy-aligned design

Built with 16 CFR § 465 and Google’s review rules in mind.

FAQ

Questions owners ask.

How does GoodMarks authenticate to ServiceTitan?

OAuth 2.0 client_credentials, no long-lived API key sprawled across spreadsheets. Each tenant connects once inside GoodMarks.

Are webhooks verified?

Yes, we validate ServiceTitan-Signature (HMAC-SHA256) before processing Job.Completed / Invoice.Paid payloads.

Will multi-location franchises work?

Connections are tenant-safe per ServiceTitan business; technician sync can mint per-tech routes automatically, details on the integration page.

Is routing FTC/Google compliant?

GoodMarks never gates, public destinations remain visible for every rating. Read /no-review-gating.

Where is setup documented?

Dashboard → Integrations → ServiceTitan plus /integrations/servicetitan for scopes, webhook URLs, and secrets.

Connect ServiceTitan to GoodMarks.

7-day free trial. No credit card. Live in under 5 minutes.

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7-day free trial · No credit card · Cancel any time

7-day free trial · No credit card

$30/mo · live in 5 minutes

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