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Built to comply with FTC + Google
Reputation alert
Someone is about to say
Your Business
Sucks.

Bad reviews start as ignored feedback. One unhappy customer, no follow-up — straight to Google.

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94%
of consumers say one bad review put them off a business they'd have tried
−22%
estimated revenue loss from a single visible 1-star on a local profile
53%
of unhappy customers return if the issue is resolved quickly and personally
72hrs
average time between a service failure and a public review being posted
The split

Same customer. Two very different outcomes.

One QR scan. One routing decision. That's all that separates a permanent 1-star from a resolved problem.

Without GoodMarks — public outcome
★☆☆☆☆
“Would not recommend.”
They did the job, then disappeared. No follow-up, nothing.
Google
Seen by 847 people
Same
Customer
↕
With GoodMarks — private outcome
😕
“Hey, something went wrong…”
Sent privately to the owner. Not posted anywhere.
✓  We can fix it.
Four levers

What changes the moment you're live.

Private Feedback
Unhappy customers reach you directly — not a public review form.
More 5-Star Reviews
Happy customers are routed straight to your Google or Yelp profile.
Instant Alerts
Get notified the moment something goes wrong — not after it posts.
Reputation Grows
Fewer 1-stars. More 5-stars. Stronger local search ranking.
Setup

Live in under 5 minutes.

No developer. No contract. Just a link and a QR code.

Add your review links
Paste in Google, Yelp, Facebook — any platform you want reviews on. Configure the order and private feedback routing.
Brand the page + print your QR
Your logo, your colors, your URL. Download the QR for receipts, cards, signage. Customers see your brand.
Catch problems. Collect stars.
Real-time dashboard shows every scan, rating, and private message. Fix issues fast, watch your review count climb.
🛡 On review gating

Every customer can still post publicly.

GoodMarks doesn't gate reviews. Every customer sees the same public platforms regardless of rating. Unhappy customers also get a private feedback option — alongside, never instead of. Built to comply with FTC 16 CFR § 465 and Google's review policy.

Read the full compliance breakdown →
FAQ

The questions owners ask.

Is this review gating? Google bans that.
No. Every customer sees the same public platforms regardless of rating. Unhappy customers get a private option alongside — never as a substitute. Built against FTC 16 CFR § 465 and Google's review policy.
What if they post publicly anyway?
They can and sometimes will. GoodMarks doesn't block anything — it gives you a chance to fix problems first. When they do post publicly, you'll have already resolved the issues that would have become 1-stars.
How fast will I see a difference?
Businesses serving 500+ customers/month typically see a change in week one. Every receipt, card, and invoice becomes a feedback loop.
What does it cost?
$30/month per location. 7-day free trial, no credit card required. Cancel any time.
Don't wait for the 1-star
Stop the bomb.
Before it goes off.

7-day free trial. No credit card. Live in under 5 minutes.

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$30/mo after trial · No credit card · Cancel any time

7-day free trial · No credit card

$30/mo · live in 5 minutes

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