Skip to main content
← All integrations
Review platformsBeta

Trustpilot

Pull every Trustpilot review into the GoodMarks inbox and respond from one place.

Connect your Trustpilot business account via OAuth and every public review syncs into the GoodMarks inbox alongside your Google reviews and private feedback. Reply without switching tabs, and when a reviewer matches a CRM customer you see their contact details and job history inline.

What it does

  • OAuth 2.0 connection — no API keys to manage
  • Reviews sync every 15 minutes across all your Trustpilot business units
  • Reply to and flag reviews without leaving GoodMarks
  • Verified-reviewer badge surfaces in the inbox so you know which reviews carry more weight
  • Notifications fire on new ≤3-star reviews matching your existing alert settings

What it replaces

  • Checking Trustpilot's dashboard separately from your Google inbox
  • Copy-pasting customer details from your CRM into Trustpilot replies

Replaced by → your branded GoodMarks link, everywhere.

Setup

  1. 1Click Connect Trustpilot on the integration page
  2. 2Sign in with the Trustpilot account that manages your business profile
  3. 3Authorize the requested permissions (read reviews, post replies)
  4. 4Backfill of recent reviews kicks off automatically
Trustpilot docs

Ready to connect?

Connect your account in under 5 minutes. This integration is in beta, the wiring is shipped and works, we're still hardening edge cases. Email support@goodmarks.io if you hit anything weird.

More review platforms integrations